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FAQs

FAQ's

Where do you ship from?

We ship all orders from Los Angeles, California via USPS (United States Postal Service).

 

How long does it take for my order to ship?

We process and fulfill orders Monday - Friday. Our processing time is 1-2 days from your placed order. Orders need to be received by 3 pm pacific standard time in order to ship the same day. Orders received on Saturday and Sunday will ship on Monday.

 

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email contact@offdutyclothing.com and one of our team members will fix it for you.

 

How can I track my package?

Tracking is included in your shipping confirmation email. If you have not received it, please contact us at contact@offdutyclothing.com with your order number and we will get back to you shortly. 

 ***Please note that we are not responsible for any lost or stolen packages.